Legal
Learn how AquaLink collects, uses, and protects information when you use our website and services.
Last Updated: Sep 7, 2026
This Privacy Policy explains how AquaLink collects, uses, and protects information when you visit our website or purchase our products.
We collect information you provide directly, information generated through your use of the website, and information necessary to process and fulfil orders.
This includes details you submit when creating an account, placing an order, subscribing to updates, or contacting our team through the website.
When you visit the website, limited technical information may be recorded automatically, such as device type, browser, approximate location, and pages viewed.
The website may use cookies and similar technologies to support core functionality and to understand how the site is used. The technologies actually in use will be confirmed against the live website.
Information is used to process orders, provide customer support, operate and improve the website, and communicate with you where you have asked us to.
Order details, including items purchased and delivery information, are retained in order to fulfil your order and to support any subsequent enquiry.
Payments are handled by a third-party payment provider. AquaLink does not store full payment card details on its own systems.
Information may be shared with service providers who support order fulfilment, payment processing, and website operation, and where disclosure is required by law.
Where third-party services are used, those providers process information under their own privacy policies. The services actually used will be confirmed against the live website.
Aggregated analytics may be used to understand how visitors use the website and to improve the experience it provides.
If you opt in to marketing communications, you may unsubscribe at any time using the link included in any message we send.
Information is retained only for as long as necessary for the purposes described in this policy, or for as long as required by applicable law.
AquaLink takes reasonable technical and organisational measures to protect information against unauthorised access, loss, alteration, or misuse.
Depending on your location, you may have rights to access, correct, or delete information held about you, or to object to certain kinds of processing.
This website is not directed at children, and AquaLink does not knowingly collect personal information from children.
If you access this website from outside the country in which AquaLink operates, your information may be transferred to and processed in that country.
AquaLink may update this policy from time to time. The version published on this page applies to your use of the website.
If you have questions about this policy or about how information is handled, please contact the AquaLink team using the details below.
